Shipping policy

Shipping Policy

Thank you for shopping with UrbanGrasp. We are committed to delivering your order safely and on time.

Order Processing

- All orders are processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery

- Estimated delivery time: 5–10 business days.
- Delivery times may vary depending on your location and courier availability.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

Shipping Charges

Shipping fees, if applicable, will be displayed at checkout before payment.

Delays

While we strive to meet all delivery estimates, unforeseen circumstances such as weather, holidays, or courier delays may affect shipping times.

Contact Us

For any shipping-related questions, please contact our customer support team. We are happy to assist you.